spark-e is software custom-designed for the South African market. This easy-to-use, comprehensive project management tool for electrical, plumbing, beetle, gas and electric fence inspections will help you run your inspections business seamlessly – from online customer requests through to making appointments, invoicing and the issue of electronic clearance certificates.
The easiest way to manage property inspections and issue e-certificates – all in one place
Modular
Mobile
Packed with clever features, spark-e is fully responsive, so you and your team can make updates on-the-go or from the office
Affordable
Our subscription-based, individual log-in pricing structure is flexible and affordable – no software to download and no costly updates
An all-in-one tool perfect for all inspection types
Electrical
Generate a high-resolution ECB certificate on completion of inspection, complete with signature
Plumbing
After inspection, issue a Certificate of Compliance of Water Installation by an accredited plumber
Gas
Inspect sites to generate a LPGSASA certificate of conformity for gas installations
Beetle
Inspect for infestation by timber-destroying insects to issue a beetle clearance certificate
Electric fencing
Undertake inspections to issue a registered-installer Electric Fence System Certificate of Compliance
Maintenance
Schedule appointments for general maintenance and remedial work, not necessarily related to official inspection
Spark-e is a comprehensive project management tool for electrical, plumbing, beetle, gas and electric fence inspections – including modules for online customer requests, appointment scheduling, invoicing and the issue of electronic clearance certificates. Customisations can be made and new modules added on request.
Spark-e is a cloud-delivered Software as a Service (SaaS) application accessed via a monthly subscription that includes basic admin support under an SLA, ongoing maintainance of the software, security, backups and secure cloud data hosting, routine maintenance and upgrades, and annual licenses for third-party libraries.
Core features
Company and user details
Access is via secure login and password for each individual named user.
There are multiple types of user access levels. As ADMIN user you can:
- Create and manage your own password
- Create and edit your company profile. This includes information that will appear on estimates, reports, invoices and certificates.
- Upload your company logo – brand customer forms and internal site login with your own logo
- View your list of users – and add or remove users at any time
Activities, pricing and contacts
- Create your own dropdown menus of detailed remedial activities for each type of inspection category
- Add a line item price for each activity
- Create a list of property types and descriptors
- Maintain a list of preferred attorneys and conveyencers, and all referrers
- Generate a list of your own inspectors so that you can assign activities to them
Access and manage data from anywhere
- Users can log in on any device via browser to see a list of job sites
- See live updates as they’re entered by on-site personnel
- Sites currently being edited by another user will be highlighted. Sites can only by edited by one user at a time to avoid changes being overwritten
- Filter by open jobs (live sites), completed (paid) sites, or bad debts
- Spark-e has a powerful sort tool. Sort by address, date, reference, cost, or types of inspection
Utilities
Along with a useful directory of company contacts, this section contains functions that allow Admin-level users to change settings and override existing information about each inspection site. Your company and customer information is securely stored.
Reporting
LOGISTICAL TOOLS
- Property transfers due to happen in the current week
- Cross-reference your debtors to the job sites they are paying for
- View a list of your jobs according to their referree
- Follow up on overdue payments
- See which projects are on hold
- View a to-do list of all pending activities or requests
FINANCIAL REPORTS
- View or print a list of all bad debts and current debtors
- See a total on unpaid invoices (within chosen date range)
- View completed payments by site / month
- Get dashboard reports for turnover and KPIs, and run auditor reports
Add new site
- Upload initial information for a new job site, starting with property and owner data and the type of inspection required
- Referrers (eg attorneys, conveyancers, estate agents, other inspection companies etc)
- Inspection requests made online must include this same information
Web requests
- A list of pending inspection requests received via your website. When a request is logged, you will also receive an email alert.
- Approve a request to automatically add it to your job site list.
- The site owner information and all other data included in the online request will also be incorporated into your database.
- If you have an existing website, we will help you integrate an request for inspection form that can be submitted online by an attorney, property owner or agent.
- If you don’t have an online presence, we can help you create a simple site that will include this functionality (not included in standard contract)
Individual site data management
Each site (job) will be allocated a reference number. Select an ongoing site and click on the tabs to view and edit site data, track activities, generate estimates and reports, send emails, save associated image files, and view payment information.
- Inspections & issues
- Payments
- Total cost update
- Create reports
- Callbacks
- Site images
Pricing
One-off set-up fee
- Software deployment
- Basic user training
- Integration with client website
Monthly SaaS subscription
- 1 Admin + 3 other users
- Technical support
- Daily backups
Still not sure if spark-e is right for you?
Here’s what our customers are saying …
90 days of free hosting
We can design, build and host a website that integrates seamlessly with the spark-e service, or set up or refresh your entire IT infrastructure. Ask us to design a new website for you, as a companion to your spark-e installation, and get the first 3 months of hosting free!